Reservation is mandatory for rentals and recommended for pitches. We recommend that you contact us or simulate a reservation to find out about availability.
We do not take reservations by phone or email. Your reservation can only be taken into consideration after receipt of the reservation form or of your internet reservation, as well as the payment of a deposit of at least 30%. Upon receipt of your reservation and your deposit, a confirmation will be sent to you by email. The amount of the stay will be calculated according to the dates mentioned during the reservation. A request for payment of the balance will be automatically sent to you 14 days before your arrival.
PAYMENT OF THE BALANCE: The balance of your stay must be paid no later than the day of your arrival. For a reservation less than 14 days before your arrival or for a reservation of less than 90€, the deposit to be paid is 100% of the amount of the reservation.
For any rental, you must leave a deposit of € 200.00 per mobile-home or bungalow at the reception upon arrival; this deposit will be returned to you on departure when checking the rental and after deduction of any cleaning costs, the value of the missing or damaged equipment (according to the scale available at reception) or the repair costs. The tenant will be required to report any anomaly upon arrival.
For camping pitches, we will ask you for a deposit of 20 € to obtain a contactless key allowing the barrier to be opened. This deposit will be returned to you upon departure after return of the key.
ARRIVAL - DEPARTURE
The pitches and rents reserved are available on the day of your arrival after 16 hours and must be vacated no later than 10 hours on the day of your departure. The day before departure, you must make an appointment at the reception for the inventory of your lease.
No reduction will be granted for an early departure or for a late arrival. We recommend that you take out the Cancellation Insurance.
Cancellation of your reservation must be made by letter or email. Management fees of €20.00 will be retained. If your cancellation is submitted (postmarked authentic) at least 60 days before your arrival, we will refund your deposit minus management fees. If your cancellation is received more than 30 days before your arrival, we will refund 50% of your deposit minus management fees. For cancellations within 30 days of your arrival, your deposit will be retained by the campsite without dispute. In case of cancellation for reasons falling at the campsite, the customer will be refunded all money paid. If applicable, the refund of all or part of the deposit will be made from September 15.
In the event of cancellation following a postponement of the stay, the dates of the stay taken into account for the reimbursement of all or part of the deposit initially paid will be those of the initial stay.
In the event of cancellation of a stay for which the deposit has been paid in whole or in part by means of a credit note, the amount of the refund will be reduced by the amount of the credit note.
We advise you to subscribe to the cancellation insurance for a unique price of 20€ per stay. All the details are here.
GUARANTEE "POSTPONE FOR FREE"
This guarantee is offered to you. It allows you to postpone your stay free of charge and without conditions, for any reason (even personal convenience) up to 7 days before your arrival. All the details are here.
REDUCTION - REFUND
Bad weather or personal convenience does not in any way justify the full or partial refund of your stay. The free services cannot give rise to any reimbursement or reduction in the event of temporary or definitive unavailability.
PROMOTIONS - LAST MINUTE SALES
On these occasions, it is possible that for the same stay, customers have paid different prices. Customers who have paid the highest price will not be able to benefit from a refund representing the price difference between the price they have paid and the promotional price. The discounts are not cumulative with promotions.
For technical and insurance reasons, the number of people per pitch or rental is limited. Young children and babies are people in their own right and obviously count in the number of people. The campsite reserves the right to refuse access to the rental or the pitch if the number of people present exceeds the planned capacity. If necessary, and subject to the agreement of the campsite management, any person beyond the planned capacity will be charged 30€/night.
|Maximum capacity (baby included)|
Since May 21th 2023, animals (dogs and cats) are no longer allowed on the campsite. In the event that a client nevertheless comes with an animal, we will charge an additional €20/animal/day.
If necessary, until the end of the 2023 season, only animals included in reservations registered before May 21, 2023 will be accepted.
The pitches and rentals are equipped with individual circuit breakers limited to 10A. It is forbidden to modify the technical characteristics of the installation or to use more than one socket per location. In addition, recharging the battery of an electric or hybrid vehicle is prohibited.
LIFE IN THE CAMPSITE
Any camper will consult the rules of the campsite displayed to the left of the barrier and have to comply with its provisions.
In the event of a dispute, the customer and the campsite will endeavor to find an amicable solution.
In the absence of an amicable agreement, the customer has the possibility to refer free of charge to the consumer mediator to which the professional belongs, namely the Association of European Mediators (AME CONSO), within one year of the written complaint. addressed to the campsite.
Referral to the consumer mediator must be made:
- or by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com
- or by letter addressed to AME CONSO, 11 Place Dauphine - 75001 PARIS
The customer can also contact the European platform for online dispute resolution (RLL): https://www.laromiguiere.fr/rll
Our friends, space-time or extraterrestrial explorers, traveling in a flying saucer, Tardis, DeLorean, Enterprise or any related device are welcome. However, your sudden arrival at the campsite could cause some confusion among the population, and the authorities, out of ignorance, would not fail to cordon off the area on the grounds of the precautionary principle. Your vacation on earth would be greatly disrupted. In order to prepare your arrival in the best conditions, contact us discreetly beforehand by any means of communication technically usable on planet Earth in the 21st century (Earth calendar), taking into account of course the stretching of time linked to Restricted Relativity.
Well done if you've read this far. These terms are a bit annoying, but it is mandatory. Sorry. And the previous paragraph was there to reward you and, we hope, make you smile. Because, unfortunately, we won't see a flying saucer at the campsite for a long time... although... ?